Crushgram

Privacy Policy

1. General

1.1. Crushgram (“we”, “us”) is a service whose rights holder is listed on the app’s Google Play page. This Policy describes what data we process in the Crushgram app and website (the “Service”) and how. By using the Service, you agree to the processing of data in accordance with this Policy.

2. What Data We Process

2.1. Profile data: name, age (date of birth), gender, display preferences, bio, username, photos.

2.2. Email: the address provided by the sign-in service (Apple, Google), used for signing in and for service emails. You can unsubscribe from emails via the link in the email.

2.3. Location data: approximate coordinates used to calculate distance. Exact coordinates are not shared with other users — only a rounded distance is shown.

2.4. Technical data: device identifiers and push tokens, application version information, logs and usage metadata.

2.5. Activity data: reactions, profile views, conversations, complaints.

2.6. Media in conversations: disappearing photos and voice messages you send in chat. For voice messages the app asks for microphone access; recording happens only while you are making it — holding the microphone button, or after you started recording and before you stopped it.

2.7. Photo verification (optional): if you choose to verify your profile, the app asks for camera access to make sure that you are a real person and that the photos in your profile show you. The check is automatic, with no people involved.

3. Public Profile Page

3.1. A username (@handle) is optional. If you set one, your profile page becomes publicly available on the web at https://crushgram.app/yourname and can be opened by anyone, including people who do not have the app and do not have an account.

3.2. The public page shows only your name, username, bio and your first photo. It never shows your location, distance, age, email, contacts or any conversation.

3.3. The page cannot be used to contact you: messaging is only possible inside the app after a mutual Fire.

3.4. You control this at any time: clear your username in “Edit” and the public page stops existing. Profiles without a username have no public page at all.

3.5. Public pages may be indexed by search engines and cached by them or by messengers that generate link previews. We do not control such third-party caches.

4. Purposes and Legal Bases

4.1. Processing is carried out to provide and improve the Service, build the feed, ensure safety, moderate based on complaints, send notifications and perform the Terms.

4.2. Legal bases: your consent, performance of the contract and our legitimate interests.

5. Third Parties and Processors

5.1. Infrastructure providers are engaged to operate the Service (for example, authentication and push-notification services, cloud image and audio storage, hosting, the messenger through which moderators review complaints). Such providers process data on our behalf.

5.2. Data may be disclosed as required by law or to protect rights and safety.

5.3. We do not sell your personal data.

6. Storage and Deletion

6.1. Data is kept for as long as necessary for the purposes of processing and legal requirements. When an account is deleted, the profile and related data become inaccessible and are deleted/anonymised within a reasonable time, except where retention is required by law.

6.2. A disappearing photo can be opened by the recipient within 24 hours of sending and viewed within the window chosen by the sender. After that the photo becomes unavailable and its file is deleted from the server.

6.3. Voice messages are available to both participants for 30 days from sending. After that neither the sender nor the recipient can play them, and the files are deleted from the server.

6.4. If a complaint is filed about a conversation partner, the latest messages of the conversation, including disappearing photos and voice messages, are passed to moderators. This copy is needed to review the complaint and ensure safety, and may be kept longer than the periods set out in 6.2–6.3.

6.5. Photo verification stores neither the images nor any face data. We keep only a mark that the profile is verified: it is removed if you delete or replace a profile photo, and is deleted together with the account.

7. International Transfers

7.1. Data may be processed on servers in other countries. By using the Service, you consent to such transfer.

8. Security

8.1. We take reasonable technical and organisational measures to protect data, but cannot guarantee absolute security of its transmission and storage.

9. Your Rights

9.1. Depending on applicable law, you may request access to, correction or deletion of your data, and withdraw consent. Core rights can be exercised through the app settings (including account deletion) or via the contacts below.

10. Children

10.1. The Service is not intended for persons under 18 and does not knowingly collect their data.

11. Changes

11.1. The Policy may be updated. The current version is always available in the app and at crushgram.app/privacy.

12. Contacts

12.1. For data-processing questions: hello@crushgram.app.